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Online Learning

Welcome to Online Learning at Notre Dame College (NDC).

  • NDC uses online tools to enhance courses and make them more engaging and effective. The use of online tools in an NDC course range from the usage of Zoom and Microsoft Teams for scheduled class meetings and interaction with instructors to discussion boards which promote class participation and student interaction. All courses at NDC use a Learning Management System (LMS) called Moodle. Online students must access Moodle in a different portal than on-campus students. Please see the link below:
  • The link above is specifically for courses that meet fully online and have no required campus meeting session or time.
  • On-campus students must access Moodle in a different portal than online students. Please see the link below:
  •  The link above is specifically for courses that meet on-campus. If your class meets on the NDC campus, even once, it is considered a face-to-face or hybrid course in terms of Moodle.

 

Frequently Asked Questions
Why are there two different portals for Moodle?

Fully online courses have students enrolled from anyplace in the country or internationally. Since students don’t meet together on a regular basis or in a standard classroom setting, these courses utilize additional tools such as virtual classrooms that have different technological requirements than the more standard functions used in face-to-face and hybrid courses. These added features for fully online courses are best facilitated when housed on its own server. Currently, our on-campus Moodle site is supported by our NDC IT department whereas our online Moodle site is supported by our education partner, Wiley.

What if I need help or have questions about online issues at NDC?

If you require Moodle support please contact Wiley IT Support by email (support@learninghouse.com)  or phone (800.985.9781). Links to live support are also located in the Help Center section of the Moodle portal homepage. Students have access to 24/7 live phone support, email support, and chat support as well as help articles that students can access in the “Knowledgebase” section. Students do not have to be logged into Moodle to access help services.

If you require other online support including:

  • MyNDC
  • NDC Login Information
  • NDC Email Account
  • Zoom

Please contact our internal IT Support department by email (helpdesk@ndc.edu) or phone (216-373-5356).

What if I have a concern or complaint I would like to share?

Notre Dame College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. For student complaints, each distance learning program will make every attempt to resolve complaints within its academic and administrative departments at the program level. Students should contact the office appropriate to their issue (e.g., Student Accounts Office, Financial Aid Office, Finn Center Office for academic grade disputes). Specific Academic Grade Appeal processes are noted in the undergraduate or graduate catalogs available online.

Student Complaint Information by State and Agency

State Authorization Reciprocity Agreement (SARA)

The Finn Center for Online, Graduate & Professional Programs

Student Support Across State Lines

State Authorization Reciprocity Agreement (SARA) is an agreement among its member states, districts and U.S. territories that establishes comparable national standards for interstate offering of postsecondary distance-education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions in a state other than the one where they reside. SARA is overseen by a national council and administered by four regional higher education compacts.

If an issue cannot be resolved internally, you may file a complaint with your State. Below is a link with a list of each state’s agency concerning the complaint process. Most state complaint processes require students to pursue all avenues of complaint internal to the institution before they will consider a grievance, so students are encouraged to seek internal complaint resolution before contacting a state’s appropriate agency.

Notre Dame College is accredited by the Higher Learning Commission a Commission of the North Central Association.