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Frequently Asked Questions about Coronavirus

What is Coronavirus (COVID-19)?

According to the World Health Organization (WHO), COVID-19 (which stands for Coronavirus Disease 2019) is “a disease caused by the most recently discovered Coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019.”

This strain of Coronavirus is novel, a type not previously discovered, which makes it different from other, more common forms of Coronaviruses. According to WHO, “several Coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).”

COVID-19 carries many of the same symptoms as more common Coronaviruses, including fever, cough and shortness of breath, according to the Centers for Disease Control and Prevention (CDC). These symptoms typically present 2-14 days after exposure to the virus. Symptoms of COVID-19 have ranged in severity among patients who have tested positive.

The Coronavirus has been upgraded to pandemic status. What does that mean?

The World Health Organization defines the word pandemic loosely as the worldwide spread of a new disease among multiple countries at the same time and usually affecting a large number of people.

Have any cases of the novel Coronavirus been reported on the Notre Dame College campus?

No. No cases of the Coronavirus have been reported at this time on the Notre Dame College campus

Have any cases of the Coronavirus been reported in South Euclid, Ohio?

No. No cases of the Coronavirus have been reported at this time in South Euclid, Ohio.

As a member of the Notre Dame College community, if I am not feeling well, what should I do?

If you are exhibiting symptoms of Coronavirus (a fever of 100.4 or higher, respiratory issues like a cough or shortness of breath) or you have been in direct contact with an individual diagnosed with Coronavirus, please do not come to campus. Instead, contact your healthcare provider, call the Cuyahoga County Board of Health at 216-201-2000 and follow the CDC guidelines for self-quarantining.

Medical facilities nearby the Notre Dame campus include:

  • Sender’s Pediatrics is across from campus on Green Road.
  • Beachwood Family Health Center is a part of the Cleveland Clinic and is near Beachwood Mall.
  • UH Suburban is a part of University Hospitals and is down Green Road before Mayfield Road.
  • Family Urgent Care is on Mayfield Road just east of Richmond Road.

 

What if a friend, classmate, roommate or colleague of mine at the College has been or is feeling ill?

Avoid contact with any person who is feeling ill. If he or she is exhibiting symptoms of Coronavirus (a fever of 100.4 or higher, respiratory issues like a cough or shortness of breath) they should contact their healthcare provider, call the Cuyahoga County Board of Health at 216-201-2000 and follow the CDC guidelines for self-quarantining.

If you have been in direct contact with an individual diagnosed with Coronavirus, contact your healthcare provider, call the Cuyahoga County Board of Health at 216-201-2000 and follow the CDC guidelines for self-quarantining. If you are away from campus, please do not come to campus.

What is the difference between quarantine and isolation?

According to the CDC, quarantine is the separation of a person or group of people reasonably believed to have been exposed to a communicable disease but not yet symptomatic from others who have not been so exposed to prevent the possible spread of the communicable disease

Isolation is the separation of a person or group of people known or reasonably believed to be infected with a communicable disease and potentially infectious from those who are not infected to prevent spread of the communicable disease. Isolation for public health purposes may be voluntary or compelled by federal, state or local public health order.

Has anyone from the College community traveled to affected areas in the last two weeks?

No. The College is not aware of anyone in the campus community who has traveled to affected areas in the last two weeks.

Are students and other members of the Notre Dame community permitted to travel?

College-sponsored domestic and international travel is suspended until further notice. 

What is the plan for students who are studying abroad this semester or this summer?

No Notre Dame students are studying abroad at this time, and College-sponsored domestic and international travel has been suspended until further notice.

Should I be concerned that members of the campus community might bring back Coronavirus from travel, even if they are just visiting another part of Cuyahoga County or the State of Ohio?

The College closely is following the protocols and advisories set forth by the Centers for Disease Control and Prevention (CDC) related to the prevention of Coronavirus. Although their risk is low, as a precautionary measure, individuals returning from Level 3 countries (China, Iran, Italy and South Korea) will be subject to a 14-day, off-campus self-quarantine at home.

Notre Dame also is following guidance from the CDC and the State of Ohio on preventing the spread of Coronavirus among the campus community and in residential communities by cancelling all in-person, face-to-face classes and moving courses to virtual delivery through the College’s online Moodle platform. In addition, all campus facilities have been closed, effective Friday, March 20, except for the computer labs on the second floor of the Administration Building, which are open to students from 8:30 a.m. to 4:30 p.m. Monday through Friday.

Campus

Is the College still hosting large campus events?

No. Effective immediately, all campus events are cancelled through the spring semester. Event organizers should inform guests and attendees that their events are cancelled.

Is the College still open for some business hours?

Given the recent shelter-in-place order authorized by Ohio Governor DeWine, all facilities, including the Administration Building, are closed. Those who have badge access will be able to get into the building from 8:30 a.m. to 4:30 p.m., Monday through Friday, using their ID. The two computer labs, room 208 and 211, will remain open 8:30 a.m. to 4:30 p.m., but all other rooms in the building will be locked.

 

What if I have technical difficulties connecting to College resources virtually?

Members of the campus community who have issues with their computers and virtual access to College resources can call the IT help desk at 216.373.5356. 

What if I have mail or packages being delivered to campus?

The Notre Dame Office Services mail room will operate from 9 a.m. to 1 p.m. Monday through Friday to collect and sort all mail and packages as they come in on a daily basis.

Those who have mail that is normally delivered to campus, need to go online to the U.S. Post Office website at https://www.usps.com/manage/forward.htm to request mail be forwarded to a home address. Mail that has been delivered to the campus will be forwarded. Packages will be returned to the sender. 

Should I continue to go to the dining hall? If not, how do I obtain meals?

Residence Halls are to be vacated by Tuesday, March 31. Residential students will receive an email from Residence Life detailing the plan for moving out. Given the guidance the College has received and our concern for our students, their families and our community, the move out process will need to be completed Tuesday, March 31. Only students with approved exceptions may remain. They can email housing@ndc.edu with any questions.

Will I be reimbursed for the remainder of my meal plan?

The College is working on decisions related to prorated housing and campus meal plans. These arrangements will be communicated by the end of the semester.

What if I do not have childcare options during this transition?

Eligible staff members will be working remotely with the permission of their supervisor and the director of Human Resources.

Essential staff members who have concerns about health, childcare or other issues are encouraged to discuss their status with their direct supervisors and email Susan Anderson, director of Human Resources at the College, at andersons@ndc.edu.

What if I am a staff member and I do not feel comfortable working on campus?

Eligible personnel may work remotely with the permission of their supervisor and the director of Human Resources.

Essential staff members who have health concerns are encouraged to discuss their status with their direct supervisors and email Susan Anderson, director of Human Resources at the College, at andersons@ndc.edu.

Academics

Are online courses also being suspended?

No. Current online courses (D4 term) will continue as scheduled. Please note also that face-to-face courses are not being suspended, they are being moved to virtual delivery through the College’s online Moodle platform.

Virtual classes resume Monday, March 30.

What if I do not have a computer or Internet service at my home?

The Administration Building computer labs, room 208 and 211, are open to those with ID access to the building from 8:30 a.m. to 4:30 p.m. Monday through Friday.

Those who do not have access to computers or Internet, can e-mail Vice President of Academic and Student Affairs Dr. Vincent Palombo at vpalombo@ndc.edu.

What if I am a student with accommodations or learning differences? What services are available to me virtually?

Notre Dame continues to provide appropriate accommodations to students who are entitled to services in the College’s Dwyer Learning Center (DLC) or the Academic Support Center for Students with Learning Differences (ASC) based upon documented learning disabilities. Students in the DLC need to contact Hillary Kursh at hkursh@ndc.edu or Katie McMahon at kmcmahon@ndc.edu  Students in ASC, need to contact Mary Jo Levand at mlevand@ndc.edu.

What if I have tutoring or advising sessions scheduled on campus or need them in the coming weeks?

Faculty or instructional advisors will be reaching out to students with information related to advising, tutoring and registering for summer or fall courses. Virtual tutoring options will be available via the Microsoft Teams platform, which students can access by logging in to MyNDC. Email Hilary Kursh at hkursh@ndc.edu with questions.

Students with questions related to tutoring and advising can email Katie McMahon, director of the Student Success Center, at kmcmahon@ndc.edu. Members of the Academic Support Center for Students with Learning Differences (ASC) can email Mary Jo Levand, director of the ASC, directly at mlevand@ndc.edu.

If students are cleared to register for classes, they can do so online anytime by logging in to MyNDC or by emailing the Student Success Center at studentsuccess@ndc.edu.

What if I have overdue library books or need library services?

The Notre Dame library will extend all spring semester loans through the end of August 2020, so students may return materials at the beginning of the fall semester without overdue charges. Although the library will be closed to the public for the rest of the spring semester, the Book Return remains open and will be checked regularly if people desire to return items sooner. It is located outside Falcons’ Nest south entrance (the doors facing the Keller Center).

The library continues to offer services via phone and email from 8:30 a.m. to 6 p.m. Mondays through Fridays. Call 216.373.5267 or email ndclibrary@ndc.edu. Services will not be available on Friday, April 10, or Monday, April 13, due to Easter break.

Are counseling services still available?

The College Counseling Center is offering assistance to students who have been recent or past clients, and even those who have not received counseling before. Students need to complete the online request form for therapy services at https://ndccounseling.wufoo.com/forms/zusyy5z03baymr/.

After the form is received, students will receive a follow-up email with instructions on how to complete initial paperwork. Once completed, a therapist will be assigned. Counseling will be provided remotely by a secure and confidential video platform or by phone.

Email Jerry Hayes, Ps.D., director of the Notre Dame Counseling Center at ghayes@ndc.edu with questions. In case of emergencies only, students also can use the on-call telephone line at 216.373.7199.

While the College is unable to provide therapy services to students who are not physically located in Ohio due to state law requirements, the Counseling Center can plan to provide non-therapy drop-in forums for students to connect with each other. This will be offered through the College’s Microsoft Teams platform, which all students can access by logging in to MyNDC. Additional information will be provided through Notre Dame email.

Will my academic credit or tuition be affected by the extra week of spring break and moving of classes to virtual delivery?

No. All academic work will continue as outlined in each course syllabus. The only thing that will change is the mode of delivery. Students will continue to earn academic credit as normal; therefore, no adjustments will be made to tuition.

What if my instructor does not contact me or conduct classes virtually?

Virtual classes resume Monday, March 30. All instructors are required to contact students directly via Notre Dame email. The faculty will contact students via Notre Dame email. Students must check their College email frequently. Students who have not been contacted by a faculty member by March 27 (the conclusion of the extended Spring Break) and do not find any information on the course Moodle section, need to contact Dean of Academic Programs Dr. Eric Matthews at rmatthews@ndc.edu.

What if I am an international student who returns to my home country but then cannot travel back to campus?

International students who decide to return to their home countries are expected to attend virtual classes beginning Monday, March 30. If the College decides to reinstate classes this summer or fall, students in international countries who are unable to return to campus due to a travel ban will need to contact Dean of Academic Programs Dr. Eric Matthews at rmatthews@ndc.edu.

Should I plan to return to campus in the fall and how should I make sure I am registered for classes?

The College is preparing for the fall 2020 semester and working to make sure everything is in place as usual. Students can check registration status at any time by logging in to MyNDC. If students need to make changes to their schedules, they can reach out directly to the Student Success Center via email to studentsuccess@ndc.edu for assistance.

If I am planning to graduate this May, what should my family and I be doing?

The College has made the very difficult decision to not hold Commencement 2020 as planned. Following the Center for Disease Control’s recommendations to limit gatherings and in anticipation of additional restrictions that may be forthcoming from the State of Ohio, Notre Dame is not moving forward with our Commencement exercises as previously planned for May 9, 2020. The College will explore other possibilities to celebrate the accomplishments of the Notre Dame Class of 2020.

Athletics

I am an athlete at Notre Dame who practices, competes and travels with my team. What do you recommend I do?

The College continues to monitor the situation with guidance from the NCAA and the Mountain East Conference. Please watch for communication from the Athletic Department.

What can I do if my roommate or teammate is from or has traveled to one of the affected areas?

The College is monitoring the situation with guidance from the NCAA and Mountain East Conference. Please watch for communication from the Athletic Department.

What if I play a contact sport and a competitor on another team has traveled to one of the affected areas?

The College is monitoring the situation with guidance from the NCAA and Mountain East Conference. Please watch for communication from the Athletic Department.

Are the campus Keller Center and other athletic facilities still open?

No. All facilities, including the Keller Center, are closed until further notice.

Additional Information

Should members of the College and community stay away from campus? For how long?

Given the recent shelter-in-place order authorized by Ohio Governor DeWine, all facilities, including the Administration Building, are closed. Those who have badge access will be able to get into the building from 8:30 a.m. to 4:30 p.m., Monday through Friday, using their ID. The two computer labs, room 208 and 211, will remain open 8:30 a.m. to 4:30 p.m., but all other doors in the building will be locked.

Eligible personnel will be working remotely until further notice. Faculty and staff who have badge access to specific buildings not open may continue to use their badges for access from 8:30 a.m. to 4:30 p.m. weekdays.

The College has decided to extend the virtual learning method of instruction through the end of the spring semester.

What will the college do if Coronavirus does reach South Euclid or the campus?

That is something that cannot be determined at this time. Be assured that the College is monitoring the situation medically and geographically at all times and is preparing for potential adjustments on a short- and long-term basis. Notre Dame’s Coronavirus Task Force continues to meet frequently through virtual means and sends updates to the College community regularly through Notre Dame email and provides information on the College’s Coronavirus information website.

How will I be contacted with new information about the Coronavirus?

Students, faculty and staff need to check their College email frequently. Also, frequently check the College website, NotreDameCollege.edu. There is a section dedicated to information about the Coronavirus pandemic available via a link in the upper right hand corner of the main College homepage. Additional resources on the Coronavirus also are available from this page.

Who should I contact if I have questions?

Faculty, academic staff and support staff are available through phone and email.

In addition, consult the College website NotreDameCollege.edu homepage and the “Coronavirus Information” section, which is available via a link in the upper right corner of the website. Also, check your Notre Dame email regularly. If you do not find the information you need, email pr@ndc.edu or call 1-800-NDC-OHIO.