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FAQs

 

How do I log on to my NDC CASHNet account?

Go to my.NDC.edu, log on to your account, go to the Student Accounts tab, and on the Student Accounts page select the "Go to CASHNet" link.

What are acceptable payment arrangements?

There are two acceptable payment arrangements:  payment in full, and enrollment in the Notre Dame College CASHNet Payment Plan.  The payment plan allows you to pay your tuition in monthly installments. If you are not on a payment plan and carrying a balance, your account is subject to a late fee.  

If your aid is going to post to your student account before the start of the semester or session, then your account is paid in full.  However you must have completed all requirements for loans and aid before your account will be considered paid in full.  This includes Federal loan counseling, Completed Master Prom Note, signed Standards of Academic Standards (SAP) letter, or any other paper work required by  the Financial Aid Office.

 

How do I enroll in the Notre Dame College CASHNet Payment Plan?

Enrolling is easy.  Go to my.ndc.edu and sign in to CASHNet (see the first questions for steps to accomplish this).  Once in your account you will see a link to sign up for the current semester’s payment plan.  There is a $25.00 enrollment fee and the first payment is due when you enroll.  You must sign up each semester for the payment plan.  If you carry a balance and do not sign up for a payment plan, you are subject to a late fee.  Due to the shortness of the summer terms, no payment plans are available.

 

When are my payments due?

If you are enrolled in a payment plan then payments are due at the beginning of each month.  If you do not have financial aid and do not want to be on a payment plan then payment in full is due at the beginning of the month that the semester starts.

 

What types of payments are accepted by CASHNet?

CASHNet accepts:

  • Electronic Checks – Free
  • Credit / Debit Cards – MasterCard, Discover, Amex.
    • 2.75% Convenience charge will apply    

 

Can I have money automatically taken out of a checking or savings account each month?

We do not allow for automatic withdraws.  You will need to log on to your account each month and make a payment.  This is a great way to keep up with your account.

 

Are there any fees for online payments?

Electronic payments are free.  There is no limit to the amount of electronic checks you can process.

There is a 2.75% convenience charge for any credit/debit card transactions.

 

Why doesn’t my NDC e-Bill match my Current Balance?

The Current Balance on your NDC CASHNet account is a real time balance.  The NDC eBill is a weekly snapshot of your account activity. 

 

If I have Federal Student Direct Loans and they create a credit on my account, when will I receive my refund?

Unfortunately we are unable to give you a specific date.  However, you can keep these guidelines in mind: 

  • If the credit is created at the beginning of the semester, then the refund will be issued 14 days after the start of the full 16 week semester
  • If the credit is created after the start of the semester, then the refund will be issued 14 days after the loan posted to your student account.
  • If you sign up for a book voucher then your refund will not be issued until after the charges are posted to your student account.

 

Can I pick up my refund check in person?

Due to the large number of checks that are printed we cannot hold any checks for students.  If you would like to receive your refund faster than you can sign up for eRefund.

 

What is e-Refund?

With eRefund you no longer have to wait for the US Post Office to deliver your paper check.  Any refund will automatically be deposited into the checking or savings account of your choice.  You can enroll in eRefund through your NDC CASHNet account-see above on how to access your CASHNet account.

 

What happens if my account number changes?

If you change or open a new account, you must sign into CASHNet and change your eRefund account information.  If you fail to do this, your eRefund will be sent to the wrong account.  It is the student’s responsibility to make sure the account numbers are correct in CASHNet.

 

What happens if I forget to change my account information?

If an eRefund is returned to the school, a paper check will be issued to the student after we receive notification from the bank.  This could take up to two weeks to receive confirmation.

 

If my account has a financial hold, what does that mean?

Accounts with balances automatically have a hold.  If your account has a hold you will not be eligible to receive grade reports at the end of the semester, move in to a residence hall, register for classes, receive transcripts, or participate in graduation.

 

How do I get the financial hold lifted from my account?

By having a zero dollar balance or keeping your account in good standing.  An account is in good standing if you have a balance, enrolled in a payment plan, and it is current.

 

I don’t need the insurance, why am I charged for it every year?

Notre Dame College is responsible to make sure that all of its full time undergraduate students are covered by some kind of insurance plan.  As a result, every Fall Semester we offer all full time undergraduate students the Notre Dame College Bollinger Insurance policy.  Notre Dame College also gives you the opportunity to waive the health insurance if you have your own or you are covered by your parents plan.  During the designated open enrollment period you just need to fill out the online form and the fee will be removed from your bill.  If you fail to waive the health insurance your account will be charged.

 

I am not a full time undergraduate student; can I sign up for the school’s insurance policy?

As long as you are taking classes at Notre Dame College you can request the school’s insurance during the open enrollment period.  The total cost is only pro-rated at the beginning of the Spring Semester.  Payment for the coverage is due at the time you request the insurance.